From the claim screen, click on the
Save the Payer ICN
From the Claim Corrections Screen, we suggest you add the ICN to a saved list for reuse as needed. Click on the 'Add ICN to List' button and then select the Payer and enter the ICN.
Attach the ICN and Correction Code to the Claim
From the Claim Corrections Screen, select a correction code (Voided or Corrected) and enter an ICN OR select one from your list by clicking on it. To finish click SAVE. Your ICN and the correction code will be attached to the claim and you may proceed to rebill it. The correction code will be attached to the claim for ONE SUBMISSION ONLY. This keeps the correction codes from following the claim to a subsequent secondary billing, etc. (There are a few payers that will not allow corrected claims electronically. Please open a support ticket if your corrected claim is not accepted by the payer.)