Troubleshooting

Find help on usage issues or errors

5 articles in this collection
Written by Brian E. @ Lightning MD

Deleting a Payment

How do I delete a payment?

Written by Brian E. @ Lightning MD
Updated over a week ago

Deleting a Patient

How do I delete a patient?

Written by Brian E. @ Lightning MD
Updated over a week ago

Payment Save Frozen

My payment is stuck on saving.

Written by Brian E. @ Lightning MD
Updated over a week ago

Troubleshoot Eligibility

I can't view the eligibility report. Patient is eligible, but it shows inactive.

Written by Brian E. @ Lightning MD
Updated over a week ago

Negative Balances

What do I do if I have a negative balance?

Written by Brian E. @ Lightning MD
Updated over a week ago