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Troubleshooting
Troubleshooting
Find help on usage issues or errors
5 articles in this collection
Written by
Brian E. @ Lightning MD
Deleting a Payment
How do I delete a payment?
Written by
Brian E. @ Lightning MD
Updated over a week ago
Deleting a Patient
How do I delete a patient?
Written by
Brian E. @ Lightning MD
Updated over a week ago
Payment Save Frozen
My payment is stuck on saving.
Written by
Brian E. @ Lightning MD
Updated over a week ago
Troubleshoot Eligibility
I can't view the eligibility report. Patient is eligible, but it shows inactive.
Written by
Brian E. @ Lightning MD
Updated over a week ago
Negative Balances
What do I do if I have a negative balance?
Written by
Brian E. @ Lightning MD
Updated over a week ago